How do I get a refund for an accidental SuperGrok subscription purchase through the App Store?

Accidental as in you did not cancel the free trial a day before the subscription start date that you had agreed to do in order to avoid that subscription charge.

I would recommend to set a reminder for a free trial to avoid those accidents, and it is as easy as saying "Hey Siri, remind me on xx/xx/xx at yy:yy to review my free trial in case I want to cancel".

When you double click the side button with the terms showing on the screen, including the message that states to avoid the subscription charge you should cancel a day before (24 hours) the subscription start/renewal date, followed by authentication with Face ID/Touch ID or Passcode, that is a binding agreement. At times Apple may provide a compassionate refund, but it should never be expected.

Welcome and thank you for reaching out. 🤗

Here at the Apple Support Community, we are volunteers (thoughtful Apple users) who share knowledge in an effort to help others, such as yourself.

We don’t have the power to look into accounts or offer refunds.

Unfortunately, you’ve reached the final stage.

Apple’s decision is final and no one can change their decision or alter the Refund policy.

According to Apple: All Transactions are final. Content prices may change at any time. If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as determined by Apple. From time to time, Apple may suspend or cancel payment or refuse a refund request if we find evidence of fraud, abuse, or unlawful or other manipulative behavior that entitles Apple to a corresponding counterclaim.

If you need more help, contact Apple Support directly.

Thank you! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

I understand your point, but the purchase was genuinely unintentional. I am not asking community members to issue a refund. I am trying to find the appropriate way to contact Apple Support and ask whether my case can be reviewed. Thank you.

You're only talking to other users on this site. We cannot make any decisions on refunds. It's also pretty difficult to accidentally make a purchase.