Как разблокировать

If this is about the Activation Lock for the iPhone, only the user of the Apple Account shown in Settings -> User Name -> Apple Account, can disable the Activation Lock by using the Apple Account password for the Apple Account, to disable Find My on the device.

Have a look at the related article:

How to remove Activation Lock - Apple Support

Как отключить блокировку активации - Служба поддержки Apple (RU)

If correct credentials for the Apple Account are being used and it does not work, try to disable the VPN, so that the iPhone can reach Apple servers.

Thank you for reaching out. 🤗

According to Apple:

Remove Activation Lock on the device

Follow the onscreen steps to enter the Apple Account and password you used to set up your device or your device passcode. If you don't remember your Apple Account, try to sign in with an email address or phone number that you regularly use for Apple services.

Learn how to find your Apple Account or reset your Apple Account password.

If your device is owned by a business or educational institution, please contact your IT department or manager. 

Remove Activation Lock on the web if a device is offline

For iPhone, you might be able to remove Activation Lock on the web even if your device isn't offline.

1. Go to www.iCloud.com/find.
2. Sign in to your Apple Account.
3. Select the device that you want to remove from iCloud.
4. Click Remove This Device.

Start a support request

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.

Thanks again for reaching out. 👍🏼

Take care! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer