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iPad Pro not working after update iPadOS 27.0.1

iPad Pro not working after update iPadOS 27.0.1, it loops for ever and it will not charge. I can not use

6 replies

As described, your iPad battery may have a fault, or may be reaching the end of its usable life. If the battery has failed or is failing, the iPad may unexpectedly turn-off - or may not successfully boot to a running state even when connected to its Power Adapter.


Are you able to use the iPad while remaining connected to your Power Adapter? Connect the iPad to its Power Adapter and allow the iPad to charge undisturbed - preferably overnight. Then, while still connected to the Power Adapter, verify if the iPad can successfully restart.


If successful, while monitoring the indicated battery state, disconnect the Power Adapter; if the indicated battery state suddenly falls, or the iPad shuts-off, this test demonstrates the iPad battery having reached the end of its usable life:

iPad Repair & Service - Apple Support



Otherwise, see >>> If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


If you continue to experience difficulties, you will need to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from another Apple device using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

joanp54 wrote:
both my husband & my iPads did have charge it was only the fact we were unable to charge them that they ran out of charge. How can we update them if we can’t get into them. We do not have a pc either.


The vast majority of iPads that have encountered the iPadOS 27/27.0.1 charging issue will slowly charge if they remain connected to their Power Adapter, undisturbed, for 24-36hrs. If you have a "basic" USB Type-A Power Adapter, this may charge and recover the iPad to a running state - from which it can be updated - somewhat quicker than a USB-C Power Adapter.


Once the battery has reached sufficient charge, you can update to iPadOS 27.2 directly from iPad settings:

Settings > General > Software Update


Ensure that you keep the iPad connected to its Power Adapter while performing the update.

joanp54 wrote:
Yes my husband’s iPad Pro & my iPad are experiencing issues with charging. My husband’s was first it’s now in with the apple repair agent here in Cyprus. Mine has just started with exactly the same issue.


Do you have an iPad9?


If yes, there is a known bug that impacts charging if the iPad battery is allowed to fully discharge. The iPadOS 27.2 update, released 26th October, reportedly fixes this issue.

Yes my husband’s iPad Pro & my iPad are experiencing issues with charging. My husband’s was first it’s now in with the apple repair agent here in Cyprus. Mine has just started with exactly the same issue.

both my husband & my iPads did have charge it was only the fact we were unable to charge them that they ran out of charge. How can we update them if we can’t get into them. We do not have a pc either.

Davidappleaaa wrote:
iPad Pro not working after update iPadOS 27.0.1, it loops for ever and it will not charge. I can not use

Define "not working" "it loops for ever"