Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Add Text function missing in Markup

Help- the add text function is no longer available on photo markup



15 replies

It really looks like you are zoomed in. Check in Settings>Accessibility>Zoom and also Display & Text Size to see if you have something set. Also Settings>Accessibility>Keyboards & Typing>Full Keyboard Access may need to be turned off.Also, Settings>Appearance has some Text Size settings and Display Zoom.


You should also try a forced restart: 

Force restart iPhone - Apple Support

This is different from a simple Power Off. For me, the logo appears  5 or 10 seconds past the "slide to power off" message. Wait for the logo; don't do the slide thing. 


Turning off my zoom and doing a forced restart did not help me (I saw exactly we you shared above).


I went into Settings and Software Update and there was another update available which I chose to install and now everything is available to me again when using Markup! I'm on IOS 27.2

This is what I see in iOS 27.0.1 on a 16 when I hold the phone vertically and choose Markup from the (•••) menu:

When I chose Markup I just got the one pencil, so I had to tap that to get the full menu with the + sign:

This is what I see when I hold it horizontally:


As you can see, I get the Add Text choice, but in fact I can't scroll the menu.


You didn't say: what do you get? Sometimes telling us what you don't get isn't enough information. You can send us a screenshot with the menu below:

If you send a screenshot, you can grab the corners to reduce the size to a more pleasant view.


Have you tried a forced restart? 

Force restart iPhone - Apple Support

This is different from a simple Power Off. For me, the logo appears  5 or 10 seconds past the "slide to power off" message. Wait for the logo; don't do the slide thing. 


Let us know what you find…

Do you have this button?



It places a text box in the middle of the photo when you can edit and move wherever.


If you don't have that button boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists.  Reboot normally and text again.


Note:  if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode.  This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.


OT, AShaw57 is on an iPhone, and they say that the update fixed the problem.

Which version of iOS27 do you have installed? Is there an update available? Then try to update.



Hi - i got an update last night and that fixed it!

thank you



i have to turn phone sideways to get plus sign and then I only get 2 options: item description and add sticker


[Edited by Moderator]


Purpleholic wrote: …I went into Settings and Software Update and there was another update available which I chose to install and now everything is available to me again when using Markup! I'm on IOS 27.2

Great, Purpleholic!

It doesn't close until the moderators think it's done. Then it remains here forever in case others can get help from it. (That's why I added the comment about iPhone not Mac-- so others reading this wouldn't be confused.) And if OT and I keep chatting, you'll keep getting emails. Just pretend these emails are from politicians asking for money, and do the same with us.


Sorry to fill you mailbox with chatter…

I am not getting the add text option on markup.

That's great!

Richard.Taylor wrote:
OT, AShaw57 is on an iPhone, and they say that the update fixed the problem.

I guess it pays to read the last line of a post. 🫢


Thanks.


OldToad wrote: …I guess it pays to read the last line of a post. 🫢

Sometimes not as much as you'd thing…

I’m all set. How do i close this out?