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TidalStream
User level: Level 1 (4 points)

Apple ID not accepted during iPhone SE setup

I have a MacBook Air, and just got an iPhone SE. I'm trying to set it up, but can't get past entering my Apple ID. The phone doesn't accept the ID I already have from my MacBook. Should I make a new one for the phone?


Posted on Oct 27, 2026 10:13 AM

1 reply

Carol B.
User level: Level 7 (22,975 points)

Oct 27, 2026 10:34 AM in response to TidalStream

No, making a new ID should not be necessary. May I ask?

  • From where did you purchase this iPhone?
  • When you turned it on, what did the opening screen show?


It sounds like you purchased a used iPhone that the previous owner did not properly sign out of. The previous owner should have done this:


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Originally posted at discussions.apple.com/thread/256384062