User level: Level 1 (4 points)Hello. My iCloud account was not accepting my old payment card, so I deleted it and tried to add a new card, but the system keeps declining it. None of my attempts worked, and my payments are not going through at all.
Device: iPhone
Issue: The new card is not being accepted by Apple ID, and payment errors occur.
Troubleshooting steps taken: Tried removing and re-adding the card, checking card details – nothing worked.
Could you please help me resolve this issue?
Posted on Oct 27, 2026 9:51 AM
User level: Level 10 (205,348 points)Oct 27, 2026 10:58 AM in response to Axmedov032
Axmedov032 wrote:
Hello. My iCloud account was not accepting my old payment card, so I deleted it and tried to add a new card, but the system keeps declining it. None of my attempts worked, and my payments are not going through at all.
Device: iPhone
Issue: The new card is not being accepted by Apple ID, and payment errors occur.
Troubleshooting steps taken: Tried removing and re-adding the card, checking card details – nothing worked.
Could you please help me resolve this issue?
If you have any current subscriptions that is tied to the old credit card, you will need to update to the new credit card first and the you can add to your account.
Originally posted at discussions.apple.com/thread/256384023