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gerith
User level: Level 1 (13 points)

MacBook Air: Photo transfer error after Golden Gate upgrade

I have developed a problem transferring photos to an external hard drive since upgrading the OS on my MacBook Air to Golden Gate. When I try to drag and drop, I get an error message about no file having been found. Has anyone else experienced this? Is it related to the recent upgrade? The photos were taken on my iPhone 16 Pro, and I’ve never had this problem before whilst transferring.

Posted on Oct 27, 2026 9:11 AM

4 replies

Richard.Taylor
User level: Level 7 (25,466 points)

Oct 27, 2026 10:26 AM in response to gerith

gerith wrote: … where do I find the above window?

In Photos, Settings>General


Managed is good; Referenced is bad.


What do you mean about drag and drop? Where are you dragging from? Photos?


In Photos, a picture is not a file. A picture is made from information that may be combined from several files. See this:

Should you use Drag & Drop in Photos? - Apple Community




OldToad
User level: Level 4 (1,299 points)

Oct 27, 2026 9:28 AM in response to gerith

Do you have a "managed" or "referenced" library:



Do you have iCloud library activated?



OldToad
User level: Level 4 (1,299 points)

Oct 27, 2026 3:19 PM in response to gerith

Under Photos ➙ Setting ➙ General and iCloud.


gerith Author
User level: Level 1 (13 points)

Oct 27, 2026 9:52 AM in response to OldToad

Thank you, now I’ve found it. To answer your question, where do I find the above window? I’ve never seen it before.

my iCloud Library is activated.

Originally posted at discussions.apple.com/thread/256384012