Group chat messaging issue strange issue for iPhone 17 pro max

Your explanation is confusing because you have described several things at once without clearly explaining what exactly is going wrong with group messaging on your iPhone and iPad.

Here is what I understand from your post.

What appears to have happened

1. They use an iPhone 17 Pro Max and an iPad.
2. Their father removed them from a group chat on September 29 and subsequently added them back.
3. Since being added back, they have been experiencing an unspecified problem with group messaging on both devices.
4. They have updated iOS and tried troubleshooting, but the issue persists.
5. They contacted Apple Support, which apparently asked them to follow up within 24–48 hours.
6. They also contacted Verizon, but Verizon said that the account owner or an authorised account manager must be involved to resolve the issue.

What is missing from their explanation?

The most important information is missing: What does “the issue” actually mean?

For example, are they experiencing any of the following?

• They cannot send messages to the group.
• They can send messages, but other members do not receive them.
• They cannot receive messages from the group.
• Their messages are being sent as SMS/RCS (green bubbles) instead of iMessage (blue bubbles).
• They are unable to rejoin the group or see new messages.
• They see an error message, a failed delivery notification, or some other unusual behaviour.

These are different problems with different possible causes. The fact that the issue occurs on both the iPhone and iPad could be relevant, particularly if both devices use the same Apple Account, but it does not establish the cause.

Types of group text messages

There are three types of group messages that you might see: group iMessage, group MMS, and group SMS. The Messages app automatically chooses the type of group message to send based on settings, network connection, and carrier plan. For example:

• If you and your recipients are using Apple devices and iMessage is turned on, then the group message is sent as an iMessage. You need to activate iMessage
• If you send a group message to people who aren't using iMessage, then the message is sent as an MMS or SMS message. You need to contact your Carrier to enable SMS and/or MMS.

All responses in a group SMS are sent as individual text messages and the recipients can’t see the other responses from the group.

Send a group text message on your iPhone, iPad, or iPod touch - Apple Support (IN)

All responses in a group SMS are sent as individual text messages and the recipients can’t see the other responses from the group.

Understanding the Message Delivery Method

The way the message is received by everyone depends on the type of group chat you have used in the iOS message app. There are two main possibilities:

1. Group iMessage (For iPhones Only):
   1. This is a messaging service exclusive to Apple devices like iPhones and iPads. Messages sent through Group iMessage appear in blue bubbles.
   2. If you use Group iMessage, everyone in the group chat will receive the message, and they will all see who else in the group has received the message.
   3. This allows everyone to be aware of who else received the message and know the group.
2. Group SMS (For iPhones and Android Phones):
   1. This is a standard text messaging service that works across different phone types, including iPhones and Androids. Messages sent through Group SMS appear in green bubbles.
   2. With Group SMS, the message is sent individually to each phone number in the group. However, there's a key difference: unlike Group iMessage, recipients won't see who else received the message in the group.
   3. This is because SMS messaging doesn't inherently include that information.
   4. SMS/MMS services are not provided by Apple Inc.

In Short:

• iPhones can use either Group iMessage (blue bubbles) or Group SMS (green bubbles) for group chats.
• Group iMessage lets everyone see who else is in the group.
• Group SMS keeps the recipient list private from each other.

If a group text message in the iOS Messages app includes at least one person using a non-iOS device (such as an Android phone), the group chat will function as a Group SMS (MMS) rather than an iMessage group chat. Here's what this means in practice:

1. Messages Appear in Green Bubbles – Instead of the blue bubbles used for iMessage, messages in the group will be sent as standard SMS or MMS, appearing in green bubbles.
2. Limited Features – Since SMS/MMS lacks many of iMessage's features, you won't be able to:
   1. Name the group chat
   2. Add or remove participants
   3. Use reactions (Tapbacks like thumbs up, heart, etc.)
   4. Share high-quality images and videos (media will be compressed)
   5. See typing indicators or read receipts
3. Carrier Charges May Apply – Since messages are sent via cellular SMS/MMS rather than the internet-based iMessage, carrier messaging rates may apply depending on your plan.
4. No End-to-End Encryption – Unlike iMessage, which is encrypted, Group SMS/MMS messages do not have end-to-end encryption.

If everyone in the group is using an iPhone with iMessage enabled, the conversation will automatically be an iMessage group chat, enabling all of the features above.

Types of group text messages

There are three types of group messages that you might see: group iMessage, group MMS, and group SMS. The Messages app automatically chooses the type of group message to send based on settings, network connection, and carrier plan. For example:

• If you and your recipients are using Apple devices and iMessage is turned on, then the group message is sent as an iMessage.
• If you send a group message to people who aren't using iMessage, then the message is sent as an MMS or SMS message.

Well yeah basically that’s the issue I’m facing may be confusing but basically i was recently removed from this group chat and now I am facing an issue basically that I cannot send messages in that specific group chat and I now have an iPad now and it’s doing the same thing basically and it’s having a serious issue and basically I would need to have the account owner and because I’m not an account manager I cannot do anything so basically what I’m trying to say is I’m having the issue both on my iPhone and my iPad basically and Verizon can’t do anything until the owner is involved basically so I don’t know but that’s the issue I’m facing and I had talked with apple support live same thing they told me only option is go to Verizon myself and with my father but he’s busy.

Yeah that is true then again but it was mainly the iPhone mainly I’m having the issue which is basically on my iPad. Too so I’m having a serious issue with my iPhone 17 pro max might be very confusing but that basically is what is happening and it worked before and now I cannot access anything or the group chat but basically would need a manager to do that well the owner and to sort it out basically and I don’t have to call apple support and Verizon again until I have the information but basically I’m having the issue on both devices but mainly my phone even tried shutting down my phone and iPad still same thing mainly the phone.

the issue exactly is the group chat im the only one that cannot message anything or reply. at all. so um yeah on both my phone and ipad but mainly my phone since its iphone 17 pro max and i need access back may be confusing but yeah. just the thing to message is not showing on my phone and ipad.

but thank you that is helpful.