Subject: Request for Help With iPhone Activation Lock
Hello Apple Support Team,
I purchased a second-hand iPhone and recently encountered the “iPhone Locked to Owner” Activation Lock screen. The Apple Account shown on the screen does not belong to me.
I had been using this phone for approximately two years, and I would like your help resolving this issue. Unfortunately, I am unable to contact the previous owner.
Could you please guide me through the official process for resolving the Activation Lock? I can provide the device details and any proof of purchase I have available.
Thank you for your assistance.
Regards