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VinayT
User level: Level 1 (8 points)

Iphone 17 pro max power button not works for Apple Pay or Downloading Apps

Unable to download apps by double clicking power button when prompted. Iphone 17 pro max power button does not work for apply pay as well

Posted on Oct 27, 2026 6:11 AM

3 replies

Jeff Donald
User level: Level 9 (64,078 points)

Nov 7, 2026 3:08 PM in response to VinayT

Hi, you have a whole litany of issues. In the community here this will take days or even possibly weeks dealing with them one by one. I recommend contacting Apple Support or visiting an Apple Authorized Service Provider.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations

VinayT Author
User level: Level 1 (8 points)

Nov 7, 2026 1:16 PM in response to Grant Bennet-Alder

Thanks for your response.

I tried these options but nothing works. It seems iPhone 17 Pro Max with iOS 27.2 has so many issues and some are listed below:

  • Now I have to fill-in the password, every time I download any app.
  • Even I have removed my cards from Apple Pay as the double click doesn't works on my iPhone 17 Pro Max.
  • Yesterday I was surprised to observe that my phone got unlocked automatically when I handed over to a friend to take some pictures/videos. He returned the phone to me after 30 minutes with my home screen ON / unlocked.
  • I can't register my faceID while keeping the facemask ON. It always asks to remove the obstacle covering my face.


These are some issues that I have never faced in the older iPhones.


Originally posted at discussions.apple.com/thread/256383904