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How to unlock a locked Apple Account on iPhone 7 Plus?

How can I unlock my Apple ID on my iPhone 7plus version 15.8.7 because it says on my App Store that I cannot login because my account has been locked




[Re-Titled by Moderator]

Original Title: Apple ID locked

3 replies

Re: "Apple ID locked ;How can I unlock my Apple ID on my iPhone 7plus version 15.8.7 because it says on my App Store that I cannot login because my account has been locked"


Apple support provide an article (link below) that may help:

See what to do: If your Apple Account is locked, not active, or disabled - Apple Support

Welcome and thank you for reaching out. 🤗


According to Apple:


If your account has been disabled for security reasons:


If you see one of the following messages, your Apple Account locked automatically to protect your security and you can’t sign in and use any Apple services:


  • “This Apple Account has been disabled for security reasons”
  • “You can’t sign in because your account was disabled for security reasons”
  • ”This Apple Account has been locked for security reasons”


This might happen if you or someone else might have entered your password or other account information incorrectly too many times. To regain access, you need to reset your password.

Learn how to reset your Apple Account password.


If your Apple Account is locked or not active:


If you see a message that says your Apple Account is locked or not active, you might be able to request access to your account by tapping Request Access right from the alert.



You can also request access to your account.


If you can’t regain access to your Apple Account:


When you request access to your locked Apple Account, you might get an alert that says, “This Apple Account is locked and can’t be used” or your request might be denied.


If you can’t regain access to your Apple Account, you can either:



If your Media & Purchases account has been disabled:


If you see a message that says “Your Media & Purchases account has been disabled,” you might be able to request reactivation by tapping Continue right from the alert.


You can also request reactivation.


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer