User level: Level 1 (4 points)You cancel my apple gift card order, but where is my money? I don't recwive the refund until now.
My order no: ***
[Edited by Moderator]
Original Title: Refund
Posted on Oct 26, 2026 11:25 PM
User level: Level 10 (93,009 points)Oct 27, 2026 1:56 AM in response to xiang230
Depending on your payment method, it may take up to 30days or longer:
...
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit
It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing
It might take 30-60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods
It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
...
copied from: Check the status of a refund for apps or content that you bought from Apple - Apple Support
User level: Level 8 (45,179 points)Oct 27, 2026 2:02 AM in response to xiang230
Re: "Refund : You cancel my apple gift card order, but where is my money? I don't recwive the refund until now. My order no: ***"
Thank you for your post to us.
We are all Apple customers, just as you are, in this community.
No one here has access to your accounts or details.
If your gift card order was cancelled, you may need to contact those you ordered from, if you want a refund from them.
It seems the safest place for buying Gift cards is directly from Apple.
Eg: Apple Gift Card - Apple or Buy Apple Gift Cards - Apple
If that is where your order was placed and cancelled:
Try contacting Apple Support: Contact Apple Support - Apple Support
Else: If you aren't aware there are gift card scams, please see :
About gift card scams - Apple Support
Eg: says:
Contact Apple Support if you believe you’ve been the victim of a scam involving Apple gift cards.
User level: Level 10 (97,882 points)Oct 27, 2026 11:56 AM in response to xiang230
Welcome and thank you for reaching out. 🤗
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Note: Once a decision has been made on your refund request, you will get a follow up email from Apple.
Learn how to → Check Refund Status.
Thanks again for reaching out. 👍🏼
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256383744