User level: Level 1 (4 points)My iPhone 17 screen freezes when I open the Home app. A Home Would Like to Send You Critical Alerts pop-up appears, and neither “Allow” nor “Don’t Allow” responds. The screen becomes completely unresponsive, and I have to ask Siri to restart my iPhone.
Has anyone experienced this issue? Is there a solution, or is this an iOS bug?
Posted on Oct 26, 2026 8:46 PM
User level: Level 4 (2,112 points)Nov 6, 2026 12:33 AM in response to vikas567
Try a force restart: quickly press Volume Up, then Volume Down, then hold the side button until the Apple logo appears. After restarting, check Settings > Notifications > Home for the Critical Alerts switch before reopening Home. Install any available iOS update too; if the prompt still freezes, contact Apple Support rather than deleting your Home setup.
User level: Level 10 (124,115 points)Nov 6, 2026 7:02 AM in response to vikas567
Originally posted at discussions.apple.com/thread/256383663