Ive had no luck getting Apple to deal with a refund for a subscription that persisted in charging me after cancelling and its listed as single item promotion in my purchases list, it was literally a promotion trial offer on top of a previous used trial, its not the 30 dollars, its the fact the app is literally broken or routed for purposes that should disable a subscription in my area if it's an isolated event, Offer Up is the app. Secondly, why since I have not added money to my apple card to cover this fraudulent subscription, has my Apple Tv library been disabled with over a thousand in purchased movies and shows, along with an active apple plus subscription? I own the titles physically also but it's worth it to me as it is, to access most of the titles in different rooms or devices, Offer Up and my pending complaint have nothing to do with Apple Tv or Movies.
I think I should add offer up in my area is practically useless like craigslist is now, used by police as I'm sure most people who don't live under a rock know. my posting hasn't even generated more than 5 views in a month, yes shame on me for retrying instead of just using something better to sell but I periodically give it a try to sell an old electronic or two, but clearly its broken, offer up claimed only apple could issue a refund or support and they didn't even have access to contact apple to expedite a refund, which, as anyone who has spent time with anything, knows that's a lie. IMO the app even if used as it is, violates policy by still offering a subscription that isn't even a feature that can be used whatsoever.
[Re-Titled by Moderator]
Original Title: Apple Support Request
