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Account creation and logging problems that i hate

Hello Apple 


Im texting because we have a problem with logging in or creating new account to my brother 


I created a second account about 30 minutes ago because our first one wasnt letting us to log in from 2FA the message didnt wanted to appear on the phone 


And the second one (current last) account, i bought a new number to create new account to my brother and i was just clicking the final registration button that says agree the terms and the error pops up that says its cannot be done now pls try again later 


And of course i was mad and dropped the phone for about 30 minutes 


After that i came back to phone and tried to create account again and now its saying that account was created its making me very furious but okay 


Now i want to log in to that “created account “ and guess what now its saying that there is an unknown error occurred and saying that that account is not supported by apple but neither i cant create that now


Now my brother and even i dont want to use this phone of this problem were trying to solve this abut 9 days 


And my brother goes back to android 


Pls apple do something i hope theres a solution to this problem

2 replies

fakeeazzy wrote:
because our first one wasnt letting us to log in from 2FA the message didnt wanted to appear on the phone 

Do you have a trusted device?

Do you have a recovery contact?


Based on Get a verification code and sign in with two-factor authentication - Apple Support and About trusted phone numbers and trusted devices for Apple Account - Apple Support :


A code is sent first, automatically via the Internet (not as a SMS text message), to a trusted device which is some other Apple computer or Apple mobile device signed in with your account. If you have a trusted device running iOS 11 and later, OS X High Sierra and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices.


Once you have access to your account again It is a good idea to have more than one trusted number.


If you had set up a recovery contact, read Get a recovery code for a friend or family member as their Apple Account recovery contact - Apple Support


If you still can’t receive verification codes, you can request account recovery to regain access to your account. Read about that here ➔ If you forgot your password and can’t sign in to your Apple Account - Apple Support . Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


If you feel you need to contact Apple, refer to this page for Apple Support ➔

Choose your country or region - Official Apple Support

Select your country (if you do not see your country, also look for "other" in regions; e.g., "Other Africa"), then "Choose a product". Click the "show" item under each category for more selections. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


Here are various special problem scenarios:


If you did not get a code on your telephone:

- Is your phone number listed at Settings > [name on top] > Sign in & Security > Two Factor Authentication ?

- Are you able to receive other SMS messages (green)?

- If you see “Verification codes cannot be sent to this phone number at this time. Please try again later,”:

1) Wait a few hours and try again. Maybe it really does mean not at this particular time. E.g. ➔ Apple ID password reset: no verification … - Apple Community

2) Use this link to check the status of Apple’s various services and servers ➔

Apple - Support - System Status

3) Disable or possibly remove entirely any VPN you are using.

4) Try clicking on, “Cannot use this number?”

- From: Suddenly not getting texts for two factor… - Apple Community

Q: Suddenly not getting texts for two factor authentication on iPhone

A: Reset network settings:

Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings


If the phone used as a trusted device is not working, try moving the SIM or eSIM to a different phone so you can get a code there.


From: 2 step authentication disappears immediat… - Apple Community

Q. Verification code message disappears too quickly.

A. Navigate to Settings > iCoud/Apple ID > Sign in and Security > two factor authentication > Get Verification code

Hello~ Where did you get this iPhone? You also need to clarify what you mean by “bought a new number” to create a new account to your brother.


~Katana-San~