User level: Level 1 (12 points)I'm trying to download Microsoft 365 to my iPhone Duo but it just spins in the App Store after I confirmed the download. It's required for me to sign into 365 so that my authenticator allows me action to corporate email.
Posted on Oct 26, 2026 1:32 PM
User level: Level 10 (205,348 points)Oct 26, 2026 2:05 PM in response to tmain04
tmain04 wrote:
The 356 app will not download. I have to have it to access corporate login/syncing. IT will require the download first. I'm just trying to get it downloaded from the App Store. I confirm my "purchase" but it just spins, no download happening.
Restart your phone.
Try on downloading on wifi.
User level: Level 1 (12 points)Oct 26, 2026 5:58 PM in response to tmain04
Fixed! Never figured out why the 365 app wouldn’t download but I did fix my issue by reinstalling the Microsoft Authenticator app.
User level: Level 10 (205,348 points)Oct 26, 2026 1:45 PM in response to tmain04
tmain04 wrote:
I'm trying to download Microsoft 365 to my iPhone Duo but it just spins in the App Store after I confirmed the download. It's required for me to sign into 365 so that my authenticator allows me action to corporate email.
Huh? So 365 app does or doesn't download on your device?
Since this is an work email have you reached out to your IT administrator?
User level: Level 1 (12 points)Oct 26, 2026 1:49 PM in response to razmee209
The 356 app will not download. I have to have it to access corporate login/syncing. IT will require the download first. I'm just trying to get it downloaded from the App Store. I confirm my "purchase" but it just spins, no download happening.
User level: Level 1 (12 points)Oct 26, 2026 5:21 PM in response to razmee209
Did both of these and mad sure software was updated, currently on iOS 27.2
Originally posted at discussions.apple.com/thread/256383508