Izin aplikasi tidak bisa di aktif kan

Halo Tim Apple,

Saya butuh bantuan untuk ID Apple saya ini.

Tanggal lahir saya *** (sudah 18 tahun 5 bulan). Saya sudah mengatur Pengalaman Sesuai Umur menjadi Dewasa 18+ (Selalu) dan sudah mematikan Durasi Layar.

Namun di Pengaturan > Privasi & Keamanan > Pelacakan, toggle "Izinkan Aplikasi untuk Meminta Izin Melacak" masih abu-abu / tidak dapat diaktifkan dengan keterangan "aturan ini dibatasi oleh profil atau karena Akun Apple Anda tidak memenuhi persyaratan umur minimum".

Untuk info:

• Pengaturan > Umum > VPN & Manajemen Perangkat: BERSIH, tidak ada profil MDM (sudah saya foto)

• Durasi Layar: Sudah MATI

• Rentang Umur untuk App: Sudah Dewasa 18+

• iPhone kedua, tapi sudah diatur ulang

Mohon bantuannya untuk meningkatkan status akun saya dari akun anak menjadi akun dewasa di server Apple agar Pelacakan bisa aktif kembali. Saya ingin tetap mempertahankan ID Apple ini.

Terima kasih.

[Edited by Moderator]

Posted on Oct 26, 2026 11:07 AM

1 reply

Servant of Cats

Level 9 (55,707 points)

Oct 26, 2026 12:23 PM in response to NFORMASI

This is a user-to-user forum. You are not speaking to Apple.

I don't know if there is anything in these articles that will help. If not, you will need to contact Apple.

Region-specific rules for managing an Apple Account - Apple Support

If you're asked to confirm that you’re an adult - Apple Support

--------------------

Automated translation (from Indonesian):

The application permission can't be activated right

Hello Apple Team,

I need help with my Apple ID.

My date of birth *** (already 18 years and 5 months). I have set the Age Appropriate Experience to Adult 18+ (Always) and have turned off Screen Time.

However in Settings > Privacy & Security > Tracking, toggle "Allow Apps to Ask for Permission to Track" is still grayed out / cannot be activated with the caption "this rule is limited by profile or because your Apple Account does not meet the minimum age requirement".

For information:

• Settings > General > VPN & Device Management: CLEAN, no MDM profile (I've taken a picture)

• Screen Time: Already OFF

• Age Range for App: Adult 18+

• Second iPhone, but it has been reset

Please help to upgrade my account status from a child account to an adult account on the Apple server so that Tracking can be activated again. I want to keep this Apple ID.

Thank you.