User level: Level 1 (4 points)iphone 12 mini, just auto updated to IOS 27.0.1, carrier Verizon, now can't receive incoming voice phone calls; phone doesn't ring, incoming call is not logged in call log, and incoming call (after 5-6 rings) flips to voicemail. Outgoing calls, incoming and outgoing texts, other functions are ok.
Posted on Oct 26, 2026 10:15 AM
User level: Level 10 (124,115 points)Oct 26, 2026 10:24 AM in response to madscientist007
Hello~ Start here…
If your call fails or you can’t receive calls on your iPhone - Apple Support
Also …what’s your battery health?
~Katana-San~
User level: Level 1 (4 points)Nov 2, 2026 10:56 AM in response to Katana-San
Hello Katana-San - many thanks for your note. Battery health is decent (like, 70% or so). Thanks for the link to the apple support page, they had some useful ideas. Still can't receive phonecalls reliably; seems about 1 in 5 (or less) will come through, but mostly they fail, the caller gets to voicemail, but I get no ring on the phone, and no incoming call appears in the log. (VM is full, so callers aren't leaving any msgs; I've told everybody to text me and I'll call them). Also, after the software update (27.0.1 by auto update, now 27.2 at the Apple store), the phone app will frequently freeze, and can only be unfrozen by doing a phone power-down, wait 30 seconds, then power-on. Very frustrating. I suspect a bad software issue (but, wouldn't others be having the same problem?). Or, maybe, is Apple trying to **** off owners of older phones, hoping to sell them new ones? Any thoughts?
Originally posted at discussions.apple.com/thread/256383394