Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Invites app becomes unresponsive when creating shared photo album on iPhone.

Invites app does not create a shared photo album. The screen darkens and the app becomes unresponsive.


My iPhone was set up as new after a screen and back glass repair (no iCloud back up), but my photos were backed up- I waited to sync fully from the cloud. I don’t know if this issue would occur on my previous phone data, but it’s a possibility.


What worked for me is that I created a shared photo album through the Photos app to test if it would create it through that app. The Photos app successfully created a shared folder. I deleted this album shortly after.


I relaunched the Invites app and now was able to successfully create a shared album through the app!


This bug may require you to first create a shared album through Photos app …


iOS 27.0.1

4 replies

Did you try a Forced re-start?

Force restart iPhone - Apple Support

This is different from a simple Power Off. For me, the logo appears  5 or 10 seconds past the "slide to power off" message. Wait for the logo; don't do the slide thing. 


This can reset things after a major change. It's the first thing that I would try if things on the phone don't make sense.

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


The issue is for iOS, not macOS

Donkeykonga17 wrote:
The issue is for iOS, not macOS

I missed the info at the end of your post and the bio. 🫢