User level: Level 1 (4 points)My wife has Alzheimer's Disease and no longer has an Apple device. How can I cancel her Apple Pay account?
Posted on Oct 26, 2026 7:58 AM
User level: Level 9 (64,078 points)Oct 26, 2026 9:05 AM in response to bonhamuser
Hi, there is no such thing as an Apple Pay account. Apple Pay is a technology and service that makes Tap-To-Pay more secure and private.
You may be confusing Apple Pay with Apple Cash, Apple Card Mastercard, Apple Account (formerly Apple ID). It’s confusing for a lot of people. Please give me an example or more detailed explanation of what you want to cancel and we can start to point you in the right direction and resolve your concerns.
User level: Level 10 (169,253 points)Oct 26, 2026 9:49 AM in response to bonhamuser
bonhamuser wrote:
My wife has Alzheimer's Disease and no longer has an Apple device. How can I cancel her Apple Pay account?
if you’re getting billed for subscriptions from Apple, and no longer have access to the associated Apple Account, then you will need to regain access to the Apple Account and end the billing, or discuss that cessation directly with Apple.
With no Apple devices, you’re headed for the direct discussion.
Contact Apple Support - Apple Support
Originally posted at discussions.apple.com/thread/256383297