What is the reason for the battery to go down?
Subject: Request for Investigation into
Battery Health Degradation and Faster Battery Drain — iPhone 17 Pro Max Dear Apple Support Team, I am contacting you regarding my iPhone 17 Pro Max, which I purchased brand new in its original box during Ramadan 2026. My device is still within Apple’s one-year limited warranty. I am concerned about the decrease in my battery health from 100% to 99% after only 132 charge cycles, as well as the fact that my battery now drains faster than it did previously. I would like to explain the circumstances surrounding my device in detail so that you can better understand my concern. 1. Purchase and device condition I purchased my iPhone brand new in its original box. Since purchasing it, I have used it very lightly and have taken great care of the device and its battery. 2. Charging habits I consistently use an original Apple charger and cable. I usually recharge my phone when the battery reaches approximately 24%, 25%, or 30%, and disconnect it whe Up to shipping 80, 78 or 75
And I use according to the terms and standards of use from Apple
