Saratw_26 wrote:
Thank you for your response, but this is what I am taking about, The old one shows IOS 16 as up to date, and there is no more updates, and the new iphone quick start sceen shows that I need IOS 17 or later.
It sounds like though is a discrepancy between what the Support article says, and what your new phone is telling you. You may want to call Apple Support.
If Apple has increased the requirements for Quick Start and you cannot transfer data that way, your other options might be to transfer data by
- Restoring a current backup of the old phone, to the new one. (The backup could be to iCloud, or to a Mac, or a Windows PC.)
- Synchronizing data from iCloud to the new phone.
- Connecting the new phone to the same e-mail/Internet accounts that you were using with the old one.
P.S. – If your old phone cannot update past iOS 16, that indicates that you have an iPhone X – not an iPhone XS.