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16.7 IOS to 27 IOS

I want to transfer data from old iphone XS (system software up to date IOS 16.7) the new iphone 27 IOS, therefore I am unable to use the Quick Start functionality as it require old phone to be 27 IOS and ealier.

Any good recommendations for other alternatives?

5 replies

Saratw_26 wrote:
Thank you for your response, but this is what I am taking about, The old one shows IOS 16 as up to date, and there is no more updates, and the new iphone quick start sceen shows that I need IOS 17 or later.


It sounds like though is a discrepancy between what the Support article says, and what your new phone is telling you. You may want to call Apple Support.


If Apple has increased the requirements for Quick Start and you cannot transfer data that way, your other options might be to transfer data by

  • Restoring a current backup of the old phone, to the new one. (The backup could be to iCloud, or to a Mac, or a Windows PC.)
  • Synchronizing data from iCloud to the new phone.
  • Connecting the new phone to the same e-mail/Internet accounts that you were using with the old one.


P.S. – If your old phone cannot update past iOS 16, that indicates that you have an iPhone X – not an iPhone XS.

The old phone does not need to be running iOS 27. It just needs to be running iOS 11 or later.


Apple does recommend updating the old phone as far as it will go before doing the transfer.

Use Software Update to check whether your old phone is up-to-date, and to update it, if not.


Use Quick Start to transfer data to a new iPhone or iPad - Apple Support

You should be able to backup to iCloud and set up using that, even if you have to buy a bigger icloud plan for just a month

Thank you for your response, but this is what I am taking about, The old one shows IOS 16 as up to date, and there is no more updates, and the new iphone quick start sceen shows that I need IOS 17 or later.

+1 on Servant of Cats’ response. I'll add that both devices need to be connected to their chargers. With older devices the process can take time and will need full power.