Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Request for NEW USER logged in on my STOLEN IPHONE.

STOLEN IPHONE!!


My iPhone 17 got stolen last March 2026 and I already reported to the Police, however we weren't able to find my iphone.


Now, recently after few months. A friend of mine told me that maybe I can request for the personal info that was now logged in to my iPhone, given that I have Police Report and the actual box.


Is that legal and possible? I mean, I'm still paying for that iPhone until now, and I'm hoping that even if after few months i can still recover it from the one who stole it from me.

1 reply

rove15 wrote:
STOLEN IPHONE!!
My iPhone 17 got stolen last March 2026 and I already reported to the Police, however we weren't able to find my iphone.
Now, recently after few months. A friend of mine told me that maybe I can request for the personal info that was now logged in to my iPhone, given that I have Police Report and the actual box.
Is that legal and possible? I mean, I'm still paying for that iPhone until now, and I'm hoping that even if after few months i can still recover it from the one who stole it from me.

I'm sorry your iPhone was stolen. Apple doesn't get involved at all with lost or stolen devices. This would be a matter for the police where you live.


I do hope you followed the suggestions in this link --> If your iPhone or iPad was stolen - Apple Support


The only way someone could have logged into your phone would be if you didn't use Find My or a Passcode on the phone? Or the thieves sent you a message which looked like it came from Apple, asking you to verify your account credentials. If you responded to such a message, it wasn't from Apple and if you did do as requested, you gave the thieves what they needed to wipe your phone for their own use. Even in this situation, Apple can't help you.