question for the IPhone Duo

We're not Apple here, just users.

No one can really advise you at this stage. We don't know anything about your personal circumstances for a start. However, the main thing is that we don't have enough data about "screen failures" to help you. There are some reports on these boards about screen problems. There was post this morning saying one user's issue had fixed by an update. We can't verify any of these; I'm not saying people aren't posting the truth - but one person's bug is another person's "OK - I found the setting for that". Neither do we know if this is affecting 1% of Duo users or 0.000001% of users. If there were a lot of screen failures then it would have made the mainstream press.

If you're buying from Apple you get 14 days to return it for any reason. If there are screen issues due to software then they'll get fixed as a matter of urgency because this is a flagship product for Apple and they won't let it sink.

Just my .02….I believe in never buying the first year model of anything!…..be it a car, an iPhone or anything that is new and remains untested by the public without substantial feedback and reviews.

First year models often have huge issues and bugs that get resolved through a few generations of newer models coming along.

I considered a Duo briefly, but, avoided what I thought might have been too much a leap to a totally new iPhone design and its related software. I went with an iPhone 18 Pro Max and really glad I did, it is superb! I’d stick with a conventional iPhone for now and wait 1-2 years for Apple to work the bugs out of the Duo which is now a totally new frontier for Apple designers. If the hinge on the Duo can fail shortly after purchase, I’m feeling other Duo not exhibiting this issue right after purchase, may still fail later on and if out of warranty, a new screen is about $1K to replace, ½ or more the price of what was paid for the new Duo. Bad vibes there for me, so stick with a good ‘ol iPhone 18 model for now!

Zurarczurx wrote:

If there were a lot of screen failures then it would have made the mainstream press.

OK - now it's making the mainstream press

https://www.theguardian.com/technology/2026/oct/26/iphone-duo-owners-cracks-apple-first-foldable-handset

and a bit more detail here, although Ars Technica is hardly mainstream

https://arstechnica.com/gadgets/2026/10/some-iphone-duo-screens-are-already-failing/

It is your choice:

• Cancel
• Use the 14 day return period to review it.
• Wait for a second generation version.

From what I have read the screen cracking is very limited, but we can't make that decision for you. I would recommend purchasing the AppleCare+ coverage that goes beyond the limited one year warranty, but I did that for my iPhone 17 so not a specific recommendation specifically for the Duo.

You have 14 days to return it for any reason and you also have a warranty.

Rafipr7 wrote:

I ordered the IPhone Duo, I have been reading that the screens are failing. Should I cancel my order? I like the phone a lot, or should I wait for the Duo 2

Seems limited.

I would trust your luck, if it fails it will be replaced under warranty or return it.

you have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status

Returns & Refunds - Shopping Help - Apple

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