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jadehanley
User level: Level 1 (4 points)

iOS 27 age verification not working

I can’t get the camera to turn on for age verification on iOS 27. I’ve tried restarting my phone multiple times, tried on my iPad, nothing works. I don’t have a credit card so I can’t enter details manually either. I’m just stuck on this page.

Posted on Oct 26, 2026 1:22 AM

1 reply

SravanKrA
User level: Level 10 (454,138 points)

Oct 26, 2026 1:43 AM in response to jadehanley

If you do not have a Credit card you can use: Your passport (available in Australia, Singapore, the UK, and Texas in the United States), driver's license, or government-issued ID


Apple Account age requirements

Where required by law, these age confirmation requirements apply to Apple Accounts in Australia, Singapore, South Korea, the UK, and the United States (Texas):

  • Adults will have to confirm their age to use certain services or features, take certain actions on their account, or when they create a new Apple Account.
  • You can confirm your age with a credit card that belongs to you or by scanning your passport (available in Australia, Singapore, the UK, and Texas in the United States), driver's license, or government-issued ID. Debit cards and gift cards aren't supported.
  • If you already have an Apple Account, Apple will check if you have a credit card on file or other eligible methods available to confirm that you're 18 or older.
  • If you choose not to confirm your age, you can continue to use your device — but you might need to confirm before using certain services or features or taking certain actions on your account.

Learn how to confirm that you're an adult



Select your country or region to learn more about the additional requirements for managing your Apple Account.


Originally posted at discussions.apple.com/thread/256383084