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Tige71
User level: Level 1 (10 points)

Unable to use Apple Pay with a 10-digit number for a private seller

Hi. I’m trying to pay for an item from a private seller in the US. I am in Australia. One of the options is Apple Pay. All I was provided with was a 10 digit number to use. No web site or app to use. I have an iphone7 Old, I know. I have my debit card set up in the wallet and it only says payment options are to hold near reader. I have a feeling the seller is mixed up with Apple Cash from all the info I’ve read about Apple Pay. What do you think??? Thanks. 😀

Posted on Oct 26, 2026 12:12 AM

3 replies

Jeff Donald
User level: Level 9 (64,078 points)

Oct 26, 2026 3:56 AM in response to Tige71

Yes, the seller is very mixed up. The seller is confusing Apple Cash with Apple Pay. Secondly it’s against the terms and conditions of Apple Cash to use it for commercial purposes. If you had Apple Cash and used it to pay for an item, you and the seller would both be at risk of having your accounts permanently closed.


The 10 digit number is the seller’s phone number. You can send Apple Cash via the Apple Account email or phone number.


You’ll need to explain to the seller that only the US has Apple Cash and Apple Cash is not Apple Pay. I generally refer to Apple Pay as a technology that makes Tap-To-Pay more secure and protects the privacy and security of the payment.


Apple Cash is a prepaid virtual debit card.


Apple Cash - Apple


Apple Pay - Apple


You may want to send the seller these two Apple Support articles. Good luck.



Tige71 Author
User level: Level 1 (10 points)

Oct 26, 2026 4:21 AM in response to Jeff Donald

Thanks for that! 👍

Jeff Donald
User level: Level 9 (64,078 points)

Oct 26, 2026 4:56 AM in response to Tige71

You’re welcome and I hope you have a great day!

Originally posted at discussions.apple.com/thread/256383069