User level: Level 1 (5 points)i cant download my messenger apps becauae noting i have pending unpaiid amount charging me for subcriprion buy never aasking dor it
[Re-Titled by Moderator]
Original Title: Pending amount
Posted on Oct 25, 2026 11:39 PM
User level: Level 10 (462,771 points)Oct 26, 2026 4:46 AM in response to Flowersbloop
A pending charge may mean you have something such as a subscription that is running but there is no method available in your account to pay for it. This support article about how apps, content, and subscriptions from Apple are billed How apps, content, and subscriptions from Apple are billed - Apple Support says:
“If none of your payment methods can be charged, your account shows a negative balance. You can't buy, download, or update more apps or items until you update your payment method. ”
You can contact Apple ( Contact Apple Support - Apple Support ) but the standard resolution in this case is to pay what you owe and then optionally request a refund.
- Refer to Payment methods that you can use with your Apple Account - Apple Support to find out what payment methods you can use.
Read this article about how to add a payment method to your Apple Account -->Add a payment method to your Apple Account - Apple Support You can also add money to your account balance by redeeming an Apple Gift Card or App Store & iTunes gift card --> Redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support
This article tells you how to request a refund for apps or content that you bought from Apple -->
Request a refund for apps or content that you bought from Apple - Apple Support
- Note that If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again."
- Go to this page Subscriptions and Billing - Official Apple Support to find out how to view your purchase history, cancel subscriptions, request refunds, and for related purchasing services.
How apps, content, and subscriptions from Apple are billed - Apple Support also says this about seeing a pending charge for a small amount: "If you update your billing information or add someone to your Family Sharing group, a temporary authorization hold for a small amount might appear on your statement. Authorization holds are removed by your card issuer or financial institution after a short time."
User level: Level 6 (8,142 points)Oct 26, 2026 12:35 AM in response to Flowersbloop
You have to pay the pending amount before you can dispute it. Until you have payed the pending amount you will not be able to download any apps, even if they are free. Once you have payed the pending amount then you can use the link below to request a refund but it is not certain that you will get one. But before anything, you need to pay the pending amount.
User level: Level 1 (5 points)Oct 25, 2026 11:46 PM in response to Flowersbloop
I need my messenger back I’m waiting for some replies from my families back home I never received and I can’t sending any messages and can’t call because of the issues I have pending amount not paid off never subscribing what ever is it on the issues
Originally posted at discussions.apple.com/thread/256383050