Hey I bought an Apple Watch and it was locked. How is it possible for me to find the owner or any information with the serial number
Finding previous owner
Posted on Oct 25, 2026 10:19 PM
Hey I bought an Apple Watch and it was locked. How is it possible for me to find the owner or any information with the serial number
Posted on Oct 25, 2026 10:19 PM
Oct 26, 2026 10:34 AM in response to khaylon
Unless the original is willing/able to unlock that watch for you, you will not be able to use that watch. They should have gone thru these steps:
The link also provides this good info. Going back to the seller was good advice. See if you can get a refund on that watch? Unfortunately Apple Support will NOT help you find the original owner.
Before you buy a watch from a third party
Before you buy an Apple Watch from someone other than Apple or an authorized Apple reseller, make sure that the device is no longer linked to the previous owner’s account.
Oct 26, 2026 10:55 AM in response to khaylon
khaylon wrote:
Hey I bought an Apple Watch and it was locked. How is it possible for me to find the owner or any information with the serial number
It's not. Return it and get your money back.
If the seller won't refund your money, turn it over to the police. There is a very strong possibility that it's stolen.
Oct 25, 2026 10:21 PM in response to khaylon
Contact the person you bought it from. Aside from this, you can't.
(265354)
Oct 25, 2026 10:25 PM in response to khaylon
First contact the owner. If not happening then go to the place from where you bought the Apple Watch or contact apple support.
Best of luck
JayVachhani15_cool
Originally posted at discussions.apple.com/thread/256382974