i have a mac air running tahoe 26.6.2. i've been using a classic 5G ipod with it with no problems - purchasing songs in music and synching to the pod. some songs were very old and originally from itunes so last year, i did a factory reset to reload all the songs in "music" to get rid of old playlists, etc. everything reloaded and it worked fine. when i plugged it into the air, it would show up in the side bar in music and i could synch it.
yesterday, i found the pod battery dangerously low so began charging it. something seemed wrong so i decided to do another factory reset. now it's charged and using the latest software but the mac air won't open it. it doesn't show up in the music sidebar, only in finder but when i click on it, there's nothing there - i can't open it or get it to connect with music to download. the pod seems perfectly fine - plenty of memory b/c there is nothing loaded on it - i just can't get the air to open/connect to it. i've done a hard reset and even put it in disk mode but that does nothing.
any ideas, anyone? i'd hate to have to buy a "new" refurbished one b/c it seems more a connection problem than trouble with the ipod itself, i love my classic! please help! what am i doing wrong?