Refund

About all we can do is offer this - if you haven’t done this already.

Request a refund for apps or content that you bought from Apple - Apple Support

Welcome and thank you for reaching out. 🤗

Here at the Apple Support Community, we are volunteers (thoughtful Apple users) who share knowledge in an effort to help others, such as yourself.

We don’t have the power to look into accounts or offer refunds.

Unfortunately, you’ve reached the final stage.

Apple’s decision is final and no one can change their decision or alter the Refund policy.

According to Apple: All Transactions are final. Content prices may change at any time. If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as determined by Apple. From time to time, Apple may suspend or cancel payment or refuse a refund request if we find evidence of fraud, abuse, or unlawful or other manipulative behavior that entitles Apple to a corresponding counterclaim.

If you need more help, contact Apple Support directly.

Thank you! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

You do know that this is a user-to-user site, and we are all users.....just like you.....correct?

Sorry, but we have no ability to access Apple's systems, so you will need to work directly with Apple.

That’s a shame.

There is nothing we can do for you, this is a user to user support forum.