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Bartez-89
User level: Level 1 (4 points)

Подарочный код App Store / iTunes: «Код уже был активирован»

Я попытался активировать подарочный код *** в App Store / iTunes, но система показывает ошибку: «Код уже был активирован».

Код я получил почте, 25.20.2026. При этом я не активировал его ранее и не передавал никому.

Прошу проверить статус этого кода и сообщить, когда и кем он был использован. Также подскажите, пожалуйста, какие шаги можно предпринять в этой ситуации


[Edited by Moderator]

Posted on Oct 25, 2026 12:41 PM

3 replies

Smilin-Brian
User level: Level 10 (97,882 points)

Oct 25, 2026 12:45 PM in response to Bartez-89

Check your sales receipt.

  • If the balance is missing or the card was redeemed by someone else, contact Apple Support with the gift card’s original purchase receipt for assistance.
  • If the card doesn’t appear on your sales receipt, that usually means the card was never activated at purchase.
  • If the card appears on your sales receipt, then that usually means that the funds were already used.


Contact Apple Support with the receipt and serial number; only they can verify the card’s activation status and help resolve the issue.


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Limnos
User level: Level 10 (462,771 points)

Oct 26, 2026 5:33 AM in response to Bartez-89

This link will take you directly to the section of a support article about what to do if your card has already been redeemed If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If you purchased this card from a physical store it is possible that you are victim of a scam where a thief was ready to redeem the card once it was activated by the store. Avoid stores that do not keep their gift cards in secure locations or try to buy them online from Apple --> Buy Apple Gift Cards - Apple


Originally posted at discussions.apple.com/thread/256382819