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Photos appear blurry on iPad after software update

I have photos from a professional photographer that were sent via Dropbox. I saved them all to my Photos a couple of weeks ago and they’ve been fine. After the latest software update, 27.0.1, just these images are blurry on my iPad. They are still fine on my phone. I have tried re-saving on my iPad and, same blur now. Anyone know how to fix this?

6 replies


You should try a forced restart of the iPad:

Force Re-start iPad

This is different from a simple Power Off. For me, the logo appears way after the Power Off notice.


The latest version of iPadOS is iPadOS 27.2 I would try updating for a fix.


Photog-88 wrote: … Do I need to go to the Apple Store?

That's not a bad idea-- they can actually see what's going on. In Photos, every picture has very low resolution thumbnails, low resolution previews, originals, and maybe more. Macs keep more versions than mobile devices. It may be that the higher resolution images have been lost, or they might be disconnected from the database. People at the Apple Store may be able to sort this out.


Are you using Optimize Storage with iCloud Photos? If you're using iCloud Photos, you should go to iCloud.com and see what the pictures there look like.


I would also try selecting a picture and using Share>Export Unmodified Original and sending that to Files. See if that's a better version.


Are you running low on storage? What is your storage on this iPad? At Settings>General>iPad Storage, mine says 50.5 GB of 128 GB used. What does yours say? If it's more than 90% of the total, then that could be your problem



You have to agree to terms of the new iCloud agreement in settings in order for your photos to clear up

I updated last night and I have multiple pictures. If not, all are blurry on my iPad same photo on my phone is not blurry.

Thanks for the suggestion but this is not the solution. It’s only ten photos out of 8,000+ and I agreed to terms prior to the update.

Already updated to 27.2 and the forced restart didn’t help. Do I need to go to the Apple Store? So weird that it seems to just be ten photos with this issue.