Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Numbers and Pages documents don't show up on my iPhone

I can’t understand why my Numbers documents don’t show up on my iPhone? I have Number and Pages selected in iCloud on both my Apple systems and on my iPhone, yet I can see none of the Numbers or Pages documents. What am I doing incorrectly?

7 replies

MargeHomer wrote: Point #3: That's the whole issue, I can't see any of my Numbers or Pages documents on my iPhone.

I was asking about what you see at iCloud.com

Point #4: Yes, the account is the same (but just in case, how would I check).

At iCloud.com it has your account name, an email address, in the upper left corner. That's also true at the top at each device's System Settings>[name]>iCloud


I fear that you are seeing problems with this version of Sequoia. I can't really check, since I don't have anything running that OS, but I've heard that 15.8.1 has problems. You can try re-starting in Safe Mode. This bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this: 

           Start up your Mac in safe mode - Apple Support 

Mess around in Safe Mode, and see if the problems persist. Then go back to a normal start up.


Really, your best bet is to upgrade to Tahoe, certainly on your M1 Mac.

I think I may have figured out the issue. On both Apple systems I log in with a last name (not mine). On the iPhone I log in with a six digit number. I have no idea whether this is an issue, as I have found no way to enter the last name.

MargeHomer wrote:… have Number and Pages selected in iCloud on both my Apple systems and on my iPhone, yet I can see none of the Numbers or Pages documents.

I'm not sure I understand. By "Apple systems," do you mean Macs? (This is the forum for iCloud on Mac.) If so, where do you see these files on the Mac? Do you see them in a folder on your iCloud Drive? Where are you looking for them on your iPhone?


Can you give us a bit more information?

  1. What model is your Mac?
  2. What macOS does it use?
  3. Do you see all your Numbers and Pages files at iCloud.com?
  4. Have you checked to see if the Apple Account is really really the same on the iPhone, on your Mac and at iCloud.com?
  5. What is your storage in iCloud? At Settings>[name]>iCloud>Storage, mine says 166.6 GB of 200 GB used. What does yours say?
  6. What is your storage on this iPhone? At Settings>General>iPhone Storage, my phone says 50.5 GB of 128 GB used. What does yours say?
  7. At Settings>Battery, what do Battery Health, Maximum Capacity, and Cycle Count say?


Richard,


Point #3: That's the whole issue, I can't see any of my Numbers or Pages documents on my iPhone.

Point #4: Yes, the account is the same (but just in case, how would I check).

Point #5: 3.4 of 50 GB.

Point #6: 3.4 of 64GB used.

Point #7: I only saw the Maximum Capacity, which is 82%. No Cycle Count listed.

You need to switch your browser to request desktop website.

JayVachhani15_cool, I have no idea what your response means I should do?

Richard,


I have two Apple systems. One is a 2018 Intel Mac Mini, the other is an M1, 2020 MacBook Pro. I will try to provided answers to your points above. Both are on Sequoia 15.8.1.