How do I resolve a failed App Store transaction linked to Twitter on my Apple Account?

Apple blocks all app downloads (including free ones) when there is an unpaid balance on your account.

Here is how to resolve it:

1. Pay the unpaid balance:

• • Go to Settings > [Your Name] > Payment & Shipping.
  • Add a new valid payment method or tap your existing card to update and retry the charge.
  • (Alternatively, redeem an Apple Gift Card to add account credit to cover the balance).

1. Request a refund (if applicable):

• • Apple requires the pending balance to be paid first. Once processed, you can request a refund for the Twitter transaction at reportaproblem.apple.com.

You need to pay what you owe and optionally request a refund. See How apps, content, and subscriptions from Apple are billed - Apple Support which says:

“If none of your payment methods can be charged, your account shows a negative balance. You can't buy, download, or update more apps or items until you update your payment method.”

You can contact Apple ( Contact Apple Support - Apple Support ) but the standard resolution in this case is to pay what you owe and then optionally request a refund.

- Refer to Payment methods that you can use with your Apple Account - Apple Support to find out what payment methods you can use.

Read this article about how to add a payment method (usually a credit or debit card of some kind) to your Apple Account -->Add a payment method to your Apple Account - Apple Support You can also add money to your account balance by redeeming an Apple Gift Card or App Store & iTunes gift card --> Redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support

This article tells you how to request a refund for apps or content that you bought from Apple -->

Request a refund for apps or content that you bought from Apple - Apple Support

- Note that If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again."

- Go to this page Subscriptions and Billing - Official Apple Support to find out how to view your purchase history, cancel subscriptions, request refunds, and for related purchasing services.

Hello ~ Have a look below…

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

Always remember…refunds are not guaranteed

~Katana-San~