User level: Level 1 (0 points)I subscribe to icloud+ 2TB (there are six of us in our family and we upped our storage because of photos, messages, mail, etc). The problem is none of my family members are using this subscription, even though we're a family sharing group. I'd like to invite them all again and start over but can't seem to figure out how. Can I reset somehow?
[Re-Titled by Moderator]
Original Title: iCloud sharing problem
Posted on Oct 24, 2026 1:39 PM
Oct 24, 2026 2:11 PM in response to Lenoregambale
First, make sure storage sharing is enabled on your end. On your iPhone, go to Settings, tap your name at the top, tap Family Sharing, tap Subscriptions, select iCloud+, and make sure sharing is toggled on.
If sharing is already on, your family members might still be using their own individual storage. Each family member needs to go into Settings on their own device, tap their name at the top, tap iCloud, select Account Storage, and tap the option to use family storage.
If they missed the original prompt or it is not showing up, you can reset it. Go back into your iCloud+ settings under Family Sharing, turn off sharing for a moment, and turn it right back on. This will push a new notification to everyone in your family group so they can accept it again.
User level: Level 10 (462,771 points)Oct 24, 2026 7:11 PM in response to Lenoregambale
This support article tells you how to add a family member to your subscriptions from Apple --> Add a family member to your shared subscriptions - Apple Support Eligible subscriptions are automatically shared with your family members. This article tells you what types of content you can share with your Family Sharing group —> What types of content can I share with my family? - Apple Support
If you already set up Family Sharing
After you set up Family Sharing, eligible subscriptions are automatically shared with your family members. If your family members can't access a subscription:
1. On your iPhone or iPad, open the Settings app, then tap your name.
2. Tap Subscriptions.
3. Scroll down and tap Manage Family Access.
4. Turn on Share Eligible Subscriptions.
If you haven't set up Family Sharing
1. On your iPhone or iPad, open the Settings app.
2. Tap your name, tap Family, then tap Continue.
3. Follow the onscreen instructions to set up your Family Sharing group and invite your family members.
In turn the family members need to follow the joining instructions in How to set up Family Sharing on your iPhone, iPad, or Mac - Apple Support
Basically the family member needs to:
1. Open the Settings app, then tap your name.
2. Tap Invitations.
3. Follow the onscreen instructions.
If they are already members of the group then as it says about, they should automatically have the subscription shared with them.
Originally posted at discussions.apple.com/thread/256382292