Hello, I need urgent help recovering my missing photos.
Today, October 24, 2026, I opened the Photos app on my iPhone and discovered that all photos taken after May 2025 had disappeared. I am using the same iPhone as before, and I did not intentionally delete any photos or change any settings.
iCloud Photos is enabled, and there is enough storage space available. The missing photos are not in Recently Deleted, and they are also missing from iCloud.com/photos. The only photos I can see in iCloud are from May 2025 and earlier.
An iCloud backup shows today’s date, but I do not know whether it contains the missing photos.
These photos are very important to us. Could you please help me investigate what happened and tell me if there is any way to recover them? I would prefer to communicate through chat rather than by phone, if possible.
Thank you for your help.
[Re-Titled by Moderator]
Original Title: Photo