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Update internet account password

Just migrated from iMac to MacMini with Golden Gate 27. I keep getting a pop up asking me to update my password for my email account. I click on the notification, and it takes me to Internet Accounts, with my email account listed, but there's no way to update the email account password. Next I get a pop-up saying 'unable to update password'.


I access my email through Firefox, not through the apple email app. How can I make the pop-ups stop?

9 replies

Stop the Email Password Pop-Ups on Your Mac mini


Since migrating from your iMac to your Mac mini (M6, 2026) running Golden Gate 27, you've been getting repeated prompts to update your email password.


The good news is that your password works in both Firefox and Safari, so there's no need to change it just to resolve this issue.


The pop-ups are coming from macOS, not Firefox. Your email account is listed under System Settings → Internet Accounts, where macOS appears to be having trouble authenticating the account.


How to stop the pop-ups


  1. Open Apple menu  → System Settings → Internet Accounts.
  2. Select the email account that's generating the warning.
  3. If Mail is enabled and you don't use Apple Mail, turn it off. Check whether the pop-ups stop.
  4. If the pop-ups continue and you don't use this account for Contacts, Calendars, Notes or other Apple services, remove the account from macOS:


  • Select the account under Internet Accounts.
  • Look for Delete Account or the – (minus) button, depending on the interface.
  • Confirm the removal if prompted.


If neither option is available, don't force the removal; the available controls may depend on the account type or how it was configured.


Important: Removing the account disconnects it from macOS but does not delete your email account with your provider.


You should still be able to access your email through Firefox and Safari.


However, any contacts, calendars or other data synced through that account may no longer appear on your Mac.


What about the missing Passwords option?


The Passwords app is separate from Internet Accounts, so you don't need to find it to address this issue.


Avoid deleting saved Keychain passwords or changing your email password until you've identified what's causing the repeated prompts.


The goal is to stop macOS from repeatedly trying to authenticate your email account without disrupting the email access that's already working in your browsers.

Thank you! I think I solved it by force-quitting system settings, then re-starting the computer. Upon re-starting, it asked once again for passwords, and this time a new pop-up appeared where I could enter the passwords. Seems like system settings was having a moment.



Open the Mail app. In Mail/Settings hit the accounts tab. Select the account in the LH panel. Enter you password there.

hmmm..


you can look at your Passwords.app and see if it the psswd for your webmail matches there...if that is the issue.


You can turn off Notifications for passwords (?)

>System Settings>Notifications


Jimmy the cat wrote:
Just migrated from iMac to MacMini with Golden Gate 27. I keep getting a pop up asking me to update my password for my email account. I click on the notification, and it takes me to Internet Accounts, with my email account listed, but there's no way to update the email account password. Next I get a pop-up saying 'unable to update password'.
I access my email through Firefox, not through the apple email app. How can I make the pop-ups stop?



For FireFox>Settings>Passwords & Autofill>Manage Saved Password



Try a different browser and compare your results(?)








The popup is being generated by Apple. Apple wants to know the password to my email account, not Firefox.

My password works just fine in Firefox, and doesn't need updating.

My email account password also works fine in Safari.

Interestingly, Passwords doesn't show up in this menu:

You are welcome and thank you for the followup