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My Apple Gift Card code is missing

My Apple Card I just got from the store some numbers was missing on them

2 replies

Thank you for reaching out. πŸ€—


According to Apple:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. β†πŸ’³


You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card.


Good luck! πŸ‘‹πŸΌπŸ˜‰

Smiliñ 😎 Brian | Community Volunteer

Note that an "Apple Card" is a credit card. What you purchased from a store was an Apple gift card. It help to distinguish between the two.


This version of the link will take you to the section of the support article about what to do if your code is unreadable β€”> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support using this special link β€”>

https://getsupport.apple.com/?caller=kbase&PGF=PGF63003&category_id=SC0082&symptom_id=20256 then click "Get more help"

You might need to provide:

β€’ An image of the full front and back of your card.

β€’ A sales receipt showing when your card was purchased.

β€’ The serial number from your card (serial numbers are located on the back of your card underneath the bar code).