User level: Level 1 (4 points)Hi there,
I recently changed the e-mail account for my apple account on my iPhone. I now continuous am being asked to sign-in to the apple account with the previous e-mail account. My iPhone otherwise works fine.
How do I avoid being asked again and again? It is quite annoying since it blocks the phone screen.
I hope you can help me on the topic :-)
Posted on Oct 24, 2026 4:46 AM
User level: Level 10 (462,761 points)Oct 24, 2026 5:40 AM in response to PS-24-50
Apps can only be updated when signed into the same account that was used to get them in the first place. If you are signed into either the device or the store with a different account and your device is set to update apps automatically, this can explain what you are observing.
What you are seeing can happen if instead of simply changing the email address used for an account as described in this support article Change your Apple Account primary email address - Apple Support you instead created a brand new account. If this is what you did, go back and change the address correctly.
Alternatively, it is possible to be signed into the Apps & Media Purchases setting with a different address. This commonly happens if you let another person download an app on your device. In that case you have to delete the app and download it using your account. This may result in data loss but you have no option.
User level: Level 10 (462,761 points)Oct 24, 2026 8:47 AM in response to PS-24-50
You can try migrating it:
- Purchases can be migrated from a secondary to a primary Apple Account to consolidate them. (This feature isn’t available to users in India.) —> Migrate purchases from one Apple Account to another Apple Account - Apple Support
- Learn about what purchases and associated content can be migrated between two accounts. —> About migrating Apple Account purchases between accounts - Apple Support
User level: Level 1 (4 points)Oct 24, 2026 8:44 AM in response to Limnos
Thank you Limnos! :-)
I did solely change the e-mail address for the account, following the above support article.
The topic seems to relate to my iCloud account, where I purchased extra space using my "previous" e-mail address. Can I somehow change the e-mail connected to the iCloud storage prescription, to be my new e-mail?
Originally posted at discussions.apple.com/thread/256382000