I am having problem with my network settings-dual sim. My esim is jio and my physical sim is bsnl. At first i got the pop up that says “(secondary) your sim sent a message” for several days and suddenly my internet stopped working. I called the jio customer care and they said there’s nothing wrong then i also tried my bsnl physical sim on another phone and it worked perfectly fine. So i went to apple service and they told me to update my bsnl sim.. whenever i turn off my bsnl sim, jio network works perfectly fine but when i turn back my bsnl sim card, it stops working.. even jio stops working and bsnl too. So i tried inserting my airtel sim instead of bsnl sim but it had the same problem too. So i think it’s a problem with my dual sim and even when i do diagnostic it says it’s a problem with my jio carrier setting. So what is the problem? Jio works fine for me when used alone on my phone though.
Dai_sy
User level: Level 1 (4 points)
User level: Level 1 (4 points)Dual sim network connectivity problem
Posted on Oct 23, 2026 10:19 PM
