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Instagram content disappearing as I scroll, videos go black

Suddenly my instagram feed's home icon is black. And as I scroll along, video content disappears in each subsequent video with that video also blacking out. But the audio is intact. Any ideas?


4 replies

Ask Meta Instagram support, too. Their website, after all.


That written, macOS 11.7 is five to six years old, and it wouldn’t surprise that Meta Instagram is not testing browsers that far back. Or that Meta Instagram has some missing tests.


Put differently, see if one of the long-term support browsers work better, assuming that Mac can’t be upgraded past macOS 11.

Kerfuffle426 wrote:
Suddenly my instagram feed's home icon is black. And as I scroll along, video content disappears in each subsequent video with that video also blacking out. But the audio is intact. Any ideas?


Try a different browser and compare your results...


For your third party website—

https://help.instagram.com/370569449686414/

Kerfuffle426 wrote:
Thanks- this did come to mind. Except that it was working fine during the same hour. Tried to make password changes for security purposes and that was the end of the site working properly.

This is the way support ends, not with a bang but a whimper.


But best to ask Meta support. This is their website operation, after all. It breaks fairly often.


Or try an LTS browser.

Thanks- this did come to mind. Except that it was working fine during the same hour. Tried to make password changes for security purposes and that was the end of the site working properly.