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How to remove permanently deleted Apple Account from iPhone 12 mini and resolve Find My iPhone issue?

Hello Apple Support,

My Apple Account was permanently deleted through Apple's official account deletion process. However, the account is still linked to my iPhone 12 mini, and Find My iPhone is enabled.

Whenever I try to sign out of the account, my iPhone asks me to verify the account and enter the password. After I enter the password, I receive an error saying that the Apple Account does not exist.

I can still use my iPhone, but I cannot sign out of the deleted account.

Could you please help me remove the deleted Apple Account from my device and resolve the Find My iPhone issue?

I can provide the account deletion confirmation and proof of purchase if needed.

Thank you.



[Re-Titled by Moderator]

Original Title: Apple account ***@gmail.com

7 replies

cheonanasan wrote:
Hello Apple Support,


This is a user-to-user forum. You are not speaking to Apple Support.


My Apple Account was permanently deleted through Apple's official account deletion process. However, the account is still linked to my iPhone 12 mini, and Find My iPhone is enabled.


Deleting your Apple Account before logging out of it on your phone was a bad idea, one which might result in that phone being permanently Activation Locked. You should have heeded the warning in the Support article:


How to delete your Apple Account - Apple Support

"Make sure that you sign out of all your devices to avoid issues with apps that use your Apple Account or iCloud. After your account is deleted, you can’t sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted."


Could you please help me remove the deleted Apple Account from my device and resolve the Find My iPhone issue?I can provide the account deletion confirmation and proof of purchase if needed.


Nobody here can remove the deleted Apple Account from your device.


If you have proof of original purchase that is satisfactory to Apple, you might be able to file an Activation Lock support request. (With the account gone, I don't know if you'll be able to use the online form to do it.). If Apple grants the request, I believe that this will also wipe everything on the phone.


How to remove Activation Lock - Apple Support


Good luck!

If your Apple Account is locked, not active, or disabled - Apple Support

According to various posts, Apple may permanently lock accounts various reasons related to violation of terms of service. See Legal - Apple Media Services - Apple (sections A, C and F in particular) and Legal - Apple Media Services - Apple (sections iV and VII in particular)). That may be the case here if none of the reasons in the locked accounts support article apply to you. If it isn’t apparent, contact Apple and ask if that is the situation, but don’t expect them to tell you why. You, or somebody who has managed to get access to your account, are likely doing something Apple is interpreting as account misuse. You will have to see if your activities could be construed—rightly or wrongly—as meeting any of Apple's conditions in the terms documents. You will need to create a new account and stop doing things the way you have been that may have caused the other account to be locked.

In this situation you may be able to still use your equipment with a new account or even no account at all. Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support


This support page has information about contacting Apple support and service ➔ Contact Apple Support - Apple Support If live support options (chat and/or telephone) are available they will show near the bottom left.

- Telephone numbers may only work when calling from the same country.

- Chat options (telephone numbers appear as active links, not plain text) may depend upon cellular connectivity. If a number shows as an active link, click on it to see additional options.

- If chat is not available on the top level support page, try selecting your hardware and narrow down your issue to see if a support article offers a support link offering chat. For example, the contact support link on this page Check your Apple Account balance - Apple Support offers a chat link about emptying account balance even on a computer where the top level page does not offer any chat.

With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country —> https://apps.apple.com/app/apple-support/id1130498044



cheonanasan wrote:
Hello Apple Support,
My Apple Account was permanently deleted through Apple's official account deletion process. However, the account is still linked to my iPhone 12 mini, and Find My iPhone is enabled.
Whenever I try to sign out of the account, my iPhone asks me to verify the account and enter the password. After I enter the password, I receive an error saying that the Apple Account does not exist.
I can still use my iPhone, but I cannot sign out of the deleted account.
Could you please help me remove the deleted Apple Account from my device and resolve the Find My iPhone issue?
I can provide the account deletion confirmation and proof of purchase if needed.
Thank you.

You've also posted your personal email address on a public forum, visited my countless people from all around the world, some of which may not have your best interest at heart. NEVER post your personal information on a public forum. I have asked moderation to remove your email address, but you may start seeing a lot more spam messages as spammers farm forums for email addresses.

cheonanasan wrote:
Thanks bro but i cant delete this how can i delete or edit can u help bro

I reported it to moderation, but only they can remove your email address, so it won't be edited until someone on that team removes it.

Thanks bro but i cant delete this how can i delete or edit can u help bro

Thanks bro my english not too good that’s why i need your help. You right i have to delete my post or edit