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chiva888
User level: Level 1 (4 points)

Refurbished Macbook Air won’t log into transferred user

Just tranferred data from Macbook Air 2022 to Refurbished Macbook 2026 using Migration assistant. I am trying to sign into my tranferred user and it will load and then stay almost frozen. It wont log into my actual user and start the software. I have restarted multiple times.

Posted on Oct 23, 2026 5:22 PM

1 reply

Allan Jones
User level: Level 10 (85,896 points)

Oct 23, 2026 8:59 PM in response to chiva888

The only truly safe refurbs must be purchased directly from Apple online. If you bought anywhere else, it ls highly likely that you bought a pre-owned one that was improperly prepared for resale. I would work with the seller to either make it right it or refund your money.

Originally posted at discussions.apple.com/thread/256381837