User level: Level 1 (4 points)hello, I request a refund , I accidentally didn’t cancel my Duolingo subscription before the free trial ends , but I did immediately after being charged
Posted on Oct 23, 2026 3:45 PM
User level: Level 10 (105,996 points)Oct 23, 2026 4:14 PM in response to Hiba23HA
In most cases all transactions in the App Store are final, but at times Apple may provide a compassionate refund. If you find that the refund request is denied, you usually get one more attempt to appeal before the decision is final. At that time, I have not see any posts where Apple overrode that final decision by contacting them directly.
None of us can help with that decision, but I can recommend a step to take so that does not happen again. When you start a free trial, it is as easy as saying "Hey Siri, remind me on xx/xx/xx at yy:yy to review my free trial and cancel if needed". As the message says on the Approval Screen that required you to double click the side button to accept, you should cancel a free trial at least a day(24 hours) before the subscription start date to avoid a charge, so that is the date you would want to use in your reminder.
Oct 23, 2026 3:55 PM in response to Hiba23HA
Hopefully this page helps you:
Request a refund for apps or content that you bought from Apple - Apple Support
If not, I would reach out to Apple support:
Originally posted at discussions.apple.com/thread/256381804