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Tinagre
User level: Level 1 (4 points)

iPhone has no cellular service in the US despite having a US package

HI my son is travelling in the US with school from Canada, we have the US package on his iphone with Bell but there doesn't seem to be service in the US. Is there something else he needs to do?



Posted on Oct 23, 2026 2:51 PM

1 reply

razmee209
User level: Level 10 (205,348 points)

Oct 23, 2026 2:54 PM in response to Tinagre

Tinagre wrote:
HI my son is travelling in the US with school from Canada, we have the US package on his iphone with Bell but there doesn't seem to be service in the US. Is there something else he needs to do?

Is Data roaming turned on?

Did he power off and on his phone?

Have you contacted Bell support and let them know?

Originally posted at discussions.apple.com/thread/256381778