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New iPad's battery draining and charging slowly

I have the second latest iPad, I’ve used it a grand total of 7 ish times and it takes soooo long to charge. It also just powers itself off. The charge goes down even when I’m not using it. Has anyone else had this problem?


[Re-Titled by Moderator]

Original Title: Terrible battery

2 replies

These support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Many recent models of iPad are supplied with an Apple 20W USB-C Power Adapter.


Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported.


If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

An iPad has a massive battery compared to a phone. If it feels like it takes half a day to charge, the primary culprit is insufficient wattage. 


Make sure you aren't charging it with an old iPhone "cube" adapter, a standard USB port on a computer, or a cheap gas-station cable. You need a USB-C Power Delivery (PD) charger block rating at least 20W to 30W(like the official Apple one or a trusted brand like Anker) paired with a high-quality USB-C cable.