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How do I stop my iPhone from asking for Apple Account verification using an old email address?

After updating iPhone to iOS 27.0.1, my iPhone keeps asking for "Apple Account Verification" and to "Enter the password for [email address] in Settings." with the options "Not Now" and "Settings". The problem is, that it is asking for verification for an old email address I no longer use with my Apple account. I changed my email address earlier in the year. That process went well and everything was working properly. After the update to iOS 27.0.1, it keeps asking for Apple Account Verification by entering the password for an old email address. How do I fix this?


[Re-Titled by Moderator]

Original Title: Fix iPhone frequent requests for Apple Account Verification by entering the password for an old email address that is no longer used on my Apple account.

5 replies

Hi there


Please try this


When an app is downloaded from the App Store, the old Apple Account is permanently written into the app bundle. 

  1. Open the App Store and tap your profile icon in the top right corner. 
  2. Check your purchased or updated apps to see which ones might belong to the old address. 
  3. Alternatively, tap Not Now on the pop-up, go through your home screen or Iphone storage and delete the apps you suspect were installed under the old email. 
  4. Search for those apps in the App Store and reinstall them while signed into your current Apple Account. This re-links them to your active email. 


DC Hero Fan wrote:
How exactly can I tell which purchased or updated apps would belong to the old address?

I am not sure that apps updating is the issue here but to reply to your specific question:


Turn off automatic updates How to manually update apps from the App Store - Apple Support

How to turn automatic app updates on or off on your iPhone or iPad

  1. Open Settings, then tap Apps.
  2. Tap App Store.
  3. Turn App Updates off.


As apps come up for updating, manually update them one by one. See which ones complain about needing a different account.


If this is indeed the issue, check that your are signed into Settings > Media & Purchases with your current account information. However, that would also imply that you may not have updated your address correctly last year. Hopefully you did not create a new account but instead did as instructed in Change your Apple Account primary email address - Apple Support




Hello, thank you for replying. I'm a bit confused. How exactly can I tell which purchased or updated apps would belong to the old address? Where is the email address displayed when viewing the purchase history? or under App Updates? Thank you.

I'm hoping that it is an issue with apps as I recently manually updated quite a few and for the most part the Apple Account Verification prompt has quieted down. It popped up once today. I only update apps manually, usually 3 at a time. As for changing the email address earlier this year. I did not create a new account. I added the new email address, then made that one the primary email address. And sometime later, removed the old address from the account. I never had any issues since until now... only recently after updating to iOS 27.0.1 from whatever iOS 26.x version that it was.

Unfortunately, this morning, the prompt appeared again and after tapping "Not Now" it immediately reappeared 4 more times before stopping.