User level: Level 1 (4 points)I've just bought the base ipad directly from apple. It's blue but i've decided I want silver instead, is it possible for me to change it in store to silver? The ipad is completely brand new, just unboxed and no damage at all.
Posted on Oct 23, 2026 8:27 AM
User level: Level 10 (334,506 points)Oct 23, 2026 8:37 AM in response to MIK_2K09
If you purchased directly from Apple, in most regions you have 14-days within which to unconditionally return your device for exchange or refund. If within your 14-days eligibility, you would be best advised to make use of the opportunity while it is available to you.
Upon expiry of the generous 14-day returns period, the opportunity to return for exchange or refund is lost.
Originally posted at discussions.apple.com/thread/256381602