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TizzyPaolo
User level: Level 1 (4 points)

iTunes version 12.13.11.1 needed

How can I get the iTunes version 12.13.11.1


I've bought a new PC and it seems that I need this version being that on my old PC. Many thanks, Chris


Happily been using iTunes for years and hope to get it working on the new PC

Posted on Oct 23, 2026 8:08 AM

5 replies

the fiend
User level: Level 7 (24,188 points)

Oct 24, 2026 2:18 AM in response to TizzyPaolo

Go to this page: iTunes - Apple and make sure to read the notes below, otherwise you may end up with the version you don't want:


On that (linked) page, make sure to scroll down past the Get it from Microsoft button, to the very small text saying Looking for other versions? macOS > Windows >


Select the Windows option, which will take you to the download. Note the following:

    • Once downloaded and installed, you can tap the iTunes Help/About to confirm that you do have that version
    • Once iTunes is installed, ensure that you do not choose the apps Apple TV, Apple Devices and Apple Music options, as they will prevent you from using your own library. If they do get installed (for any reason), you can uninstall them and then use your library
    • Also note that the Apple Music subscription service (yes, I know, same name - different function) will also prevent you using your own library. Do not subscribe to it unless that is specifically what you want
    • The version of iTunes from the Microsoft Store (the big black button in the screenshot above) is very slightly different to the one directly from Apple that I've linked to. One of the differences is that the Microsoft Store version updates automatically and consequently it does not tell you which version is in use (since it is assumed that it's always up to date)


Z-Salem
User level: Level 2 (335 points)

Oct 24, 2026 6:08 AM in response to the fiend

Quick update to your post, the most recent version of the MS Store iTunes does says what version it is. I changed to it after Apple removed the ability to upgrade to 12.13.11.1 within their direct download version, and under help/about it's there.

TizzyPaolo Author
User level: Level 1 (4 points)

Oct 26, 2026 4:41 AM in response to the fiend

Hi there


Thanks. I uninstalled the iTunes I had added to my new PC and reinstalled iTunes using the link above. I deleted and re-transferred my iTunes Library from my old PC to me new PC. This time it worked.


I don't really know why it didn't work the first time or why it did work the second time. Anyway, iTunes is now running perfectly on my new PC, hoorah. Chris

TizzyPaolo Author
User level: Level 1 (4 points)

Oct 26, 2026 4:42 AM in response to Z-Salem

Thanks, yes, I can now see that it is the version I need, thanks

the fiend
User level: Level 7 (24,188 points)

Oct 26, 2026 12:57 PM in response to TizzyPaolo

That's good to know, well done.

Originally posted at discussions.apple.com/thread/256381592