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LizzyJo
User level: Level 1 (10 points)

Apple Watch exercise rings not updating despite workouts being recorded in Health app

Watch rings not showing that I have exercised despite starting and stopping the exercise time on my watch

i start the exercise on the watch, walked for the time I walk and then stoped the exercise on the watch (i have tried, indoor walking, biking, yoga with the same results) as soon as I stop everything I check the watch and the rings have not moved and it says I have not done any workouts BUT when I check the health app on the phone the workouts are registered there

because of this the watch is telling me I have not completed my daily workout time


also last week I was walking a mile in approximately 16 minutes now it is taking over 25?


Yes I have tried restarting both the watch and the phone (multiple time)


Yes I have updated to the newest os (unfortunately because it worked just fine before I was forced to update)


Watch: series 10

watchOS: 27.0.1 (24R365)


Posted on Oct 23, 2026 7:21 AM

2 replies

WheelieNick
User level: Level 9 (74,110 points)

Oct 23, 2026 1:53 PM in response to LizzyJo

Hi there


Please try this

  • Open the Watch app on your iPhone.
  • Tap General.
  • Scroll to the bottom and select Reset.
  • Tap Reset Sync Data (your screen will flash blank briefly).
  • Force restart your Apple Watch by holding down the Digital Crown and the Side button together for about 10 seconds until the Apple logo appears. 

2. Reset Fitness Calibration Data


To fix the slow pace/distance calculation and recalibrate how your watch measures movement:


  • Open the Watch app on your iPhone and tap My Watch.
  • Go to Privacy > Reset Fitness Calibration Data.
  • Go to your iPhone’s Settings > Privacy & Security > Location Services > System Services, and make sure Motion Calibration & Distance is turned On.
  • Head out for a 20-minute outdoor walk on flat terrain at a steady pace to let the watch recalibrate. 


LizzyJo Author
User level: Level 1 (10 points)

Oct 29, 2026 6:48 AM in response to LizzyJo

I updated everything again before I started to follow you directions. Let me add there is no way I can do an outdoor walk it is not possible for personal reasons FYI I’m the two years I have had my watch o have never done anything outside


after following your directions I have found that Indoor Walk still does not show up on in my watch. I set the time of exercise to as low of minutes as possible (5 minutes) and tried walking at least 6 minutes multiple times and it does not show I ever walked despite starting the Indoor Walk manually before walking and stopping it manually when i completed at least 6 minutes. I even tried walking 30 minutes and 1 hour still no time walking shows up on the watch but it is registered as an exercise on my phone.

however if I set the exercise as “Elliptical” that does show on the watch rings and on my phone.


question:

am I supposed to see anything (popup) when I tap reset sync data? Because when I tap it absolutely nothing happened


Originally posted at discussions.apple.com/thread/256381576